Privacy

Your privacy is very important to New Aspect BV. We therefore comply with privacy legislation. This means that your data is safe with us and that we will always use it appropriately. In this privacy statement, we explain what we do with the information we collect about you at the www.newaspect.nl webshop.

If you have any questions or would like to know exactly what information we keep about you, please feel free to contact us.

Contact form

You can use the contact form to ask us questions or submit a request. For this purpose, we use the following data:

Name and address details, email address, telephone number and company name.

We do this on the basis of your consent. We store this information until we are sure that you are satisfied with our response and for up to three months thereafter. This allows us to easily access the information in case of any follow-up questions.

Dealer application

With the dealer application form, you (as a telecom reseller) can apply for an account for our webshop and gain access to many products. In addition to company details, we also ask for personal details of the contact person so that the account can be created. For this purpose, we use:

Name and address details, email address, telephone number.

This data is transferred to your account. You can change or add to your details yourself when you log in to the portal. The data is stored for as long as the customer relationship continues (see also 'portal access').

Portal access

Our portal gives you access to a management environment where you can set, specify and change things for the webshop yourself. We keep track of what you have done and when, so that there is proof of this, and you also have a good overview of your purchases.

For this purpose, we use your name and address details, payment details, email address, telephone number, billing address, gender, Chamber of Commerce number and VAT number. We need this information because of the contract we have with you to provide our services through your account. We store your data for up to 3 months after you cancel or close your account.

Order processing

When you place an order with us, we use your personal data to process it correctly. We may then pass on your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this purpose, we use your telephone number and name and address details. We need this information because of the contract we have with you. We store this information for up to two years after your order has been completed and for seven years thereafter (this is the statutory retention period).

Provision to third parties

We work with certain companies that may receive your personal data from us as mentioned above. To process orders, we work with:

• Our carriers
• Our accounts receivable manager
• Our credit insurer
• Our IT partners
• Our accountant

Google Analytics

We use Google Analytics to track how visitors use our online shop. We have entered into a processing agreement with Google to make arrangements about how our data is handled. Furthermore, we have not permitted Google to use the Analytics information obtained from for other Google services. Finally, we have the IP addresses anonymised.

Advertising

We would like to send you advertising about offers and new products or services. We do this by email. You can object to this advertising at any time. Every email contains an unsubscribe link that you can use to unsubscribe, and you can also block us. You can also contact us by telephone or via the webshop.

Provision to other companies or institutions

With the exception of the partners mentioned above, we will not disclose your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example, if the police demand it in the event of a suspected crime).

Security

The security of personal data is very important to us. We ensure that your data is well protected with us. We continuously adapt our security measures and pay close attention to what could go wrong.

Changes to this privacy statement

When our webshop changes, we must of course also update the privacy statement. So always check the date above and regularly check for new versions. We will do our best to announce changes separately.

Accessing, changing and deleting your data

If you have any questions or would like to know what personal data we hold about you, please feel free to contact us at any time. See the contact details below.

You have the following rights:

• To receive an explanation of what personal data we hold and what we do with it
• Access the exact personal data we hold
• Have errors corrected
• Have outdated personal data deleted
• Withdraw consent
• Object to a particular use

Please ensure that you always clearly state who you are, so that we can be certain that we do not modify or delete data belonging to the wrong person.

Submitting a complaint

We naturally do our utmost to help you in the right way. Under privacy legislation, you have the right to lodge a complaint with the supervisory authority. You can do this by contacting the Data Protection Authority.

New Aspect BV
Generatorstraat 60
7556 RC Hengelo
[email protected]
085-0656888